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Meeting Room FAQ

Online meeting room requests at Schaumburg Township District Library
Frequently Asked Questions

Library users may visit http://www.schaumburglibrary.org/rooms to view available meeting rooms; request, confirm or cancel reservations; and request library equipment.

Q: What is the online meeting room reservation system use for?

A: The online reservation system is designed to make the process easier, quicker and more convenient for library users. The system is available from the comfort of your home or office 24 hours a day, 7 days a week.

Q: What if I don’t have a computer or Internet access?

A: Designated computers have been set aside at the Central Library for you to use to request meeting rooms. Staff are available to show you how to get started.

Q: Why can’t the staff continue to do this for me?

A: Use of library meeting rooms has increased significantly over the past 10 years. In 2008, more than 1000 different community meetings, programs and events were held in library meeting rooms with over 14,000 people in attendance. This is in addition to the more than 1500 library-sponsored events that are held each year.

Q: How do I get started?

A: Visit http://www.schaumburglibrary.org/rooms and complete a brief form with your desired date and time and the estimated attendance of your meeting, program or event. If a room is available that matches your needs, you will be prompted to provide your name, library card number and information about your meeting, program or event. Your request will then be submitted for review by library staff.

Q: How will I know if the request has been approved?

A: Staff will review your request for compliance with our policies and guidelines, and you will receive an email within 3 business days indicating whether your request has been approved or denied. You will receive a confirmation number for all approved requests.

Q: How far in advance can I request a room?

A: You can request a room up to 90 days in advance of your meeting date. Requests will be accepted on a rolling calendar (i.e. 90 days from the current date).

Q: How do I request computer or audiovisual equipment for my meeting?

A: Requests for equipment must be submitted online at the time that the room request is made. Changes can be submitted at www.stdl.org/rooms up to 4 days in advance of your meeting, program or event. The Library will not provide equipment that has not been requested at least 4 days in advance of use.

Q: How often can I use a room at the library?

A: Reservations are limited to 1 per 7 day period. This includes different chapters, subcommittees, divisions, etc. of one organization. No group can book consecutive Saturdays or consecutive Sundays.

Q: How do I confirm my meeting, program or event?

A: Simply visit http://www.schaumburglibrary.org/rooms and enter your confirmation number to view your reservation.

Q: How do I cancel my reservation?

A: After viewing your existing reservation at www.stdl.org/rooms, select Cancel. Please note that 24 hours notice is required for all cancellations.

Q: How do I change the date or time of my reservation?

A: Simply cancel your existing reservation at http://www.schaumburglibrary.org/rooms and submit a new request for your desired date and time.

Q: What do I need to do when I arrive at the library for my meeting?

A: Check in at the Adult Information Desk at the Central Library or the appropriate branch library Information Desk.

Q: Who can I call if I have questions?

A: Please contact the Adult Information Desk at the Central Library at (847) 923-3347.

Updated 5/1/2012